Logo-AWC-Behavioral-Health
+561-931-3837
Appointment

PRIVACY POLICY

AWC BEHAVIORAL HEALTH
PRIVACY POLICY

Last Updated: August 11, 2026

1. Introduction

AWC Behavioral Health (“AWC Behavioral Health,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how we collect, use, maintain, and protect information obtained through our website, online contact forms, electronic communications, and related services.

By using our website or voluntarily submitting information through our online forms, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide when you contact us, submit a website form, request information regarding our services, schedule or inquire about services, or otherwise communicate with us.

Information we may collect includes:

  • Name;
  • Email address;
  • Telephone or mobile number;
  • Information contained in your inquiry or message;
  • Services in which you indicate an interest;
  • Information regarding how you learned about AWC Behavioral Health; and
  • Other information you voluntarily provide.

We may also collect certain technical information automatically when you use our website, including your Internet Protocol (“IP”) address, browser type, device information, referring website or page, and information regarding your interaction with our website.

3. How We Use Your Information

We may use information collected through our website and communications for legitimate business, administrative, and customer care purposes, including:

  • Responding to inquiries and requests for information;
  • Providing information regarding our services;
  • Communicating with prospective and existing clients;
  • Coordinating appointments and scheduling;
  • Sending appointment reminders and service-related updates;
  • Providing SMS communications to individuals who have opted in;
  • Providing customer support;
  • Maintaining and improving our website and services;
  • Protecting the security and integrity of our systems and business operations; and
  • Complying with applicable legal and regulatory obligations.

4. SMS Opt-In and Communications

AWC Behavioral Health may send SMS or text messages to individuals who have voluntarily provided appropriate consent or when otherwise permitted by applicable law.

If you opt in to receive SMS communications from AWC Behavioral Health, you may receive customer care and informational messages, including:

  • Responses to inquiries;
  • Appointment scheduling communications;
  • Appointment reminders;
  • Service-related updates;
  • Follow-up communications; and
  • Other informational messages related to your request or relationship with AWC Behavioral Health.

Message frequency varies depending on your interactions with us and the nature of your request or services.

Message and data rates may apply depending on your wireless carrier and mobile service plan.

Your consent to receive SMS communications is voluntary and is not a condition of purchasing or receiving services from AWC Behavioral Health.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP or contact AWC Behavioral Health directly.

5. Mobile Information and SMS Opt-In Data

AWC Behavioral Health respects the confidentiality of information provided in connection with SMS communications.

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

Information necessary to facilitate communications may be processed by authorized service providers acting on behalf of AWC Behavioral Health solely for purposes of providing communications or related services, subject to applicable privacy, confidentiality, and data-protection requirements.

We may also disclose information when required by law, regulation, legal process, court order, or governmental request, or when reasonably necessary to protect our legal rights, safety, property, or the rights and safety of others.

6. Protection of Personal Information

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or loss.

However, no method of transmission over the Internet, mobile networks, or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee the absolute security of information transmitted electronically.

7. Your Rights and Choices

Subject to applicable law and record-retention requirements, you may contact us to:

  • Request information concerning personal information you have provided to us;
  • Request correction or updating of certain personal information;
  • Request deletion of certain personal information;
  • Update your communication preferences; or
  • Opt out of SMS communications by replying STOP.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

AWC Behavioral Health is not responsible for the privacy practices, security, content, or operations of third-party websites or services. We encourage users to review the applicable privacy policies of third-party websites before providing personal information.

9. Healthcare Privacy

This Privacy Policy governs information collected through our website and general electronic communications.

To the extent AWC Behavioral Health is subject to separate healthcare privacy obligations, including applicable requirements concerning protected health information, the applicable healthcare privacy notices and policies shall govern the use and disclosure of information subject to those requirements.

This Website Privacy Policy is not intended to replace any legally required Notice of Privacy Practices.

10. Changes to This Privacy Policy

AWC Behavioral Health reserves the right to modify or update this Privacy Policy periodically.

Any changes will be posted on this page with an updated “Last Updated” date.

Use of Consumer Data
We use consumer data, including mobile numbers and SMS consent data, only for purposes related to providing and supporting our services, including communication and recordkeeping associated with SMS messaging.

Sharing, Sale, and Disclosure of Data
Consumer personal data, including mobile numbers, SMS registration data, and consent records, is not sold. Your data will not be transferred to external organizations. We do not share or disclose this information to third parties except where disclosure is required by law, regulation, legal process, or other valid governmental request.

Safeguards and Access Controls
We maintain policies, procedures, and access controls designed to protect consumer data from unauthorized sharing, access, use, or disclosure. Access to personal information, including SMS-related data, is limited to authorized personnel with a legitimate business need, and safeguards are in place to help preserve the security and confidentiality of that information.

11. Contact Us

If you have any questions about this Privacy Policy or SMS communications, consumers can contact the message sender directly.
Use the contact method provided by the message sender on the website.
Reach out with questions about privacy practices or text messaging communications.

AWC Behavioral Health
370 Camino Gardens Blvd., Suite 201B
Boca Raton, FL 33432

Office: (561) 931-3837
Direct Line: (954) 830-0915
Email: info@awcbehavioralhealth.com