AWC BEHAVIORAL HEALTH
SMS / MESSAGING TERMS & CONDITIONS
Last Updated: August 11, 2026
1. Scope
These SMS / Messaging Terms & Conditions (“Messaging Terms”) govern SMS and text message communications sent by or on behalf of AWC Behavioral Health (“AWC Behavioral Health,” “we,” “us,” or “our”).
By voluntarily providing your mobile telephone number and affirmatively opting in to receive SMS communications, you acknowledge and agree to these Messaging Terms.
2. SMS Program
AWC Behavioral Health may use SMS messaging to provide customer care and informational communications relating to your inquiries, appointments, services, or other interactions with us.
Messages may include:
- Responses to questions and inquiries;
- Appointment scheduling communications;
- Appointment reminders;
- Service-related updates;
- Follow-up communications; and
- Other customer care or informational messages.
3. Consent to Receive SMS Messages
By selecting the applicable SMS consent option on our website or otherwise affirmatively opting in, you consent to receive customer care text messages from AWC Behavioral Health at the mobile telephone number you provide.
Your consent to receive SMS communications is voluntary and is not a condition of purchasing or receiving services from AWC Behavioral Health.
You are responsible for providing an accurate mobile telephone number and notifying us if your number changes.
4. Message Frequency
Message frequency varies.
The number and frequency of messages you receive will depend upon your inquiries, appointments, service needs, and communications with AWC Behavioral Health.
5. Message and Data Rates
Message and data rates may apply.
Any applicable charges are determined by your wireless carrier and mobile service plan. AWC Behavioral Health is not responsible for charges imposed by your mobile carrier in connection with SMS communications.
6. Opting Out
You may revoke your consent and discontinue SMS communications at any time.
To opt out, reply:
STOP
After your opt-out request has been processed, you will no longer receive SMS communications covered by that request, except where otherwise permitted or required by applicable law.
7. Help and Support
For assistance regarding SMS communications, reply:
HELP
You may also contact:
AWC Behavioral Health
Office: (561) 931-3837
Direct Line: (954) 830-0915
Email: info@awcbehavioralhealth.com
8. Privacy and Mobile Information
Your privacy is important to us.
AWC Behavioral Health does not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent information with third parties or affiliates for their own marketing or promotional purposes.
Information may be processed by authorized service providers acting on behalf of AWC Behavioral Health solely as necessary to facilitate communications and related services, subject to applicable privacy, confidentiality, and data-protection requirements.
For additional information regarding how we collect, use, and protect information, please review our Privacy Policy.
9. Availability and Delivery
SMS communications are provided as a convenience.
Message delivery may be affected by circumstances outside the control of AWC Behavioral Health, including wireless carrier availability, network interruptions, device settings, and technical limitations.
AWC Behavioral Health does not guarantee the timely, uninterrupted, or error-free delivery of SMS messages.
10. Changes to These Messaging Terms
AWC Behavioral Health reserves the right to modify these Messaging Terms periodically to reflect changes in our operations, services, technology, messaging practices, or applicable requirements.
Updated terms will be posted on our website with a revised “Last Updated” date.
By providing your mobile number to AWC Behavioral Health LLC, you agree to receive conversational messages from AWC Behavioral Health LLC.
Message types: conversational messages
Message frequency: Message frequency may vary. On average, 1-2 messages per month.
Rates: Message and data rates may apply.
Privacy Policy: https://awcbehavioralhealth.com/behavioral-privacy-policy/
For more information, please review our Privacy Policy at https://awcbehavioralhealth.com/behavioral-privacy-policy/.
11. Contact Information
Questions regarding these Messaging Terms may be directed to:
AWC Behavioral Health
370 Camino Gardens Blvd., Suite 201B
Boca Raton, FL 33432
Office: (561) 931-3837
Direct Line: (954) 830-0915
Email: info@awcbehavioralhealth.com